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Customer Support Executive Jobs in Mohali - Teleperformance

Customer Support Executive
Teleperformance
12000 - 29000 Per Month
Customer Support Executive Jobs in Mohali - Teleperformance
Last Date 29 Jun 2019

Teleperformance - Job Details

Date of posting: 30 Apr 19
JOB DESCRIPTION:-
  • Inbound Sales and Technical Support Specialists to help customers establish and enhance their online
  • presence by providing web-based technical support, product information, first-rate customer service and
  • Selling products and services as per customer needs.
KEY SKILLS:-
  • Customer service oriented in a high pressured environment
  • Provide immediate Advanced Support via chat, and accompanying support via phone when necessary
  • Must possess methodical and deliberate troubleshooting skills
  • Exceptional attention to detail in troubleshooting and documentation
  • Determine a course of action based on extremely complex issues in a time-pressured environment,
  • often with only a portion of the information needed to fully analyze the issue
  • Multi-task multiple issues between customers ranging over Windows and Linux platforms in
  • Dedicated and Virtual Dedicated environments
  • Strong knowledge of internet technology
  • Advanced Server Management – Windows & Linux, Various Control Panels
  • Advanced understanding of Wordpress development and troubleshooting techniques
Experience Required:
  • Accomplished experience selling and servicing technology products or services to small businesses
  • and consumers is a strong plus
  • Ability to deliver stellar customer service while troubleshooting a technical support call
  • Meet or exceed expectations through a metrics-driven performance standard. We want the best for you and
  • for our customers
  • Consult, recommend and enable the right online product and service strategies to help customers with their
  • business or personal needs 
  • Knowledge of internet, social media and/or small business is highly preferred
  • Excellent spoken and written communication and strong interpersonal skills to include proven
  • rapport building and sales techniques 
DESIRED CANDIDATE PROFILE:
  • Tech Graduates – Any Graduate with prior technical expertise
  • Candidate should have good knowledge about Computer
  • Must be 18 years of age or older
  • Candidate should have graduated
  • Candidate should have excellent Interpersonal skills
  • Open to work in rotational shifts, according to business needs
  • Must pass Operations Validation
  • Candidate should have all relevant documents

Job Summary

Job Type : Full Time
Job Category : Diploma,Tech Support
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Freshers

About Teleperformance

Teleperformance SE is an omnichannel company headquartered in France.[1] The company specializes in outsourced omnichannelcustomer experience management, also known as Business Process Outsourcing (BPO).[2] The company provides customer acquisition, customer care, technical support, debt collection, social media, and other services around the world. Teleperformance has 300,000 employees[3] across 350 contact centers in 80 countries and serves over 170 markets.[4][5] Countries in which Teleperformance operates include France, Lebanon,the United Kingdom, Albania, Brazil, Chile, Philippines, Guyana, India, China, Canada, Mexico, Colombia, Norway, Italy, Greece, Portugal, the United States, Dominican Republic, El Salvador, Australia, the Netherlands, Suriname, Egypt,United Arab Emirates, Romania, Russia, Sweden, Germany, Poland, Slovak Republic and Czech Republic.[6][7]

Teleperformance is one of the world's largest BPO companies; it is valued at $5.3 billion

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Teleperformance recruiting Customer Support Executive candidates nearby Mohali.Teleperformance vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
Teleperformance Company recruits a lot of candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, 12th Pass (HSE), BFA, Vocational Training, PG Diploma, MSc, Certificate Course (ITI), Diploma, B.Com, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Mohali can apply for Customer Support Executive position in Teleperformance. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Teleperformance recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Teleperformance and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Teleperformance and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Teleperformance and near your city and get a secured career.