Customer Support Executive Jobs in Mumbai - 3i-Infotech
Customer Support Executive
3i-Infotech
Expired
Posted: 06 Oct 21
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Education 12th Pass (HSE), Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1325056
Job Category Tech Support
Locality Address Vashi
State Maharashtra
Country India
About Company
3i-Infotech
Jobs By Location
Mumbai
Pune
Hyderabad
Ahmedabad
Bangalore
Chennai
Noida
Gurgaon
Kolkata
Delhi
Others also searched for
Active Jobs By Type
View all
View less...
Active Jobs By Category
View all
View less
