Customer Support Executive Jobs in Mumbai - EasyQueue
Job Description
- Handle customer requests, questions, and complaints on a variety of support channels.
- Keep track of customer expectations and recurring issues.
- Maintain records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions are taken.
- Build a sustainable and mutually beneficial relationship between customers and our brand.
- Interact with customers to resolve issues by visiting their place.
- Good exposure in backend operations.
- Researching organizations and individuals online to identify new leads and potential new markets.
- Contacting potential clients via email or phone to establish rapport and set up meetings.
- Planning and overseeing new marketing initiatives.
- Planning, developing and implementing effective marketing campaigns both online and offline.
Job Particulars
Education B.Com
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id483770
Job Category Tech Support , Analyst / Analytics , Logistics / Transportation
Locality Address
State Maharashtra
Country India
About Company
We are solving a critical issue which is often overlooked in today's fast-paced world. We are trying to eliminate the issue of long queues from business park food courts, company cafeterias, and QSR. We are digitalizing the complete eating experience of a corporate employee by providing them easy solutions for ordering food. We have a product that can completely digitalize corporate cafeteria/canteen experience.EasyQueue digitizes the processes of the canteen like orders, feedback, tax benefits, and queue management.
We are looking for a high-energy individual passionate about the customer with a strong willingness to learn & work with a rapidly growing team.r food when notified and hence they don't have to stand in queues.
We are looking for a high-energy individual passionate about the customer with a strong willingness to learn & work with a rapidly growing team.r food when notified and hence they don't have to stand in queues.
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