Customer Support Executive Jobs in Mumbai,Navi Mumbai - Birds Eye Systems Pvt Ltd.
Customer Support Executive
Birds Eye Systems Pvt Ltd.
Expired
Posted: 15 May 17
Job Description
- Answering calls & Emails politely and professionally to provide information about services and products.
- Handling employee issues, staffing, managing client schedules, managing workflow, shedding light on departmental policy.
- Always perform timely performance evaluations and initiate appropriate action if needed.
- Assisting in sales or getting hold of potential customers by answering product and service questions; pitch any new product or service the company may be providing.
- Help in Opening customer accounts by recording or pulling out account information and also maintaining customer records by updating account information.
- Letting the customer know the cause of the problem and resolving the same with adequate information and help by choosing the best solution to solve a problem; rectifying, adjusting and also following up to ensure proper resolution.
- Analysing customer needs and recommending products based on those needs.
Job Particulars
Education B.Com
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id304179
Job Category Tech Support
Locality Address
State Maharashtra
Country India
About Company
idlr is a public transport ticketing and commuting app that’s apt for your daily intra-city travel needs. Get rid of queues and hassles of carrying change by recharging your Mumbai metro smart card as well as buying your NMMT bus tickets using the Ridlr app. You can also get timetable for Metro, Local Trains, Monorail, BEST and NMMT buses in Mumbai. Stay informed about multiple modes of transport, with route display on the map. Plan your commute with traffic updates and alerts about delays, cancellations, mega blocks, etc. directly on your smart phone.
Specialties, , Transportation, and Travel
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