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Customer Support Executive Job in HGS hiring for IDFC at Mumbai, Navi Mumbai
Job Description
Job Designation:Customer Support Associate
Roles & Responsibilities:
- Graduates candidates can apply.
- Good communication and Committed to service excellence, can Think out of the box for improving customer experience.
- Good understanding of Banking/ BFSI products & processes, Prior Experience in BFSI sector will be an added advantage
- Job Role: On calls role(Inbound process)
- Taking ownership of customer issues and follow ups to ensure resolution
- Ability to provide right solutions to the customer as per customer requirements.
- Self-Driven to achieve business goals and objectives
- Language: English, Hindi, Tamil, Kannada,
- Shifts: Rotational shifts, Rotational week offs, rotational Night shift for male staff.
- No Night shifts for women staff
- Salary :15K-20K, (if there are exceptionally good candidates, we are willing to go beyond 20K too)
- Job Location : Juinagar
- Transportation Facility is available upto Thane, Vashi and Juinagar Station.
- Note: Immediate joiners are required.
Job Particulars
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id587986
Job Category MBA , Bank , Walkin , BSc/BCA/BBM , Tech Support
Locality Address
State Maharashtra
Country India
About Company
IDFC was incorporated on 30 January 1997 with its registered office in Chennai and started operations on 9 June 1997. In 1998 the company registered with the Reserve Bank of India (RBI) as a non-banking financial company and in 1999 it formally became a Public Financial Institution.
To conform with RBI guidelines, IDFC founded a non-operative financial holding company IDFC Financial Holding Company Limited in 2014 to manage its five subsidiaries IDFC Bank, IDFC MF, IDFC Alternatives, IDFC IDF & IDFC Securities. IDFC is the holding company for NOFHC IDFC Projects Ltd and IDFC Foundation.
IDFC Bank started operations with 23 branches in Madhya Pradesh, Delhi, Mumbai, Hyderabad, Bengaluru, Pune, Chennai, Ahmedabad and Kolkata. 15 branches are in settlements with a population of less than 10,000. IDFC bank has launched its 100th branch in Honnali, Karnataka in October 2017
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