Customer Support Executive Jobs in Mumbai,Navi Mumbai - Resfeber Labs Pvt Ltd

Customer Support Executive
Resfeber Labs Pvt Ltd
Resfeber Labs Pvt Ltd
Last Date 07 Apr 2018

Resfeber Labs Pvt Ltd - Job Details

Date of posting: 06 Feb 18
  • Designation – Support Center Executive/ Customer Care Executive/ Call Center Executive
  • Qualification : If 12th or Graduate.
  • Job Location: Mumbai
  • Experience: 1 to 2 Yrs
  • Salary: up to 19 K in hand
  • Languages :- English, Hindi & Kannada, (Mandatory all 3 languages)
JD for Customer care Executive:
  • Educating the customers to use The Porter’s service following a prepared sales pitch to give information and value proposition of our service.
  • Day shift support to assign logistic vehicles to desired clients given their request.
  • Database entry and management .
  • Determine requirements by working with customers.
  • Resolves customer query / Complaints / problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problem.
  • Acting as a direct contact between the company and its existing and potential markets.
  • Updates job knowledge by participating in educational opportunities.
  • Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Hiring Process : Face to Face Interview

About Resfeber Labs Pvt Ltd

The Porter is a funded early-stage start-up disrupting the logistics space in India. We are an online marketplace for surface logistics and are trying to address market inefficiencies and low capacity utilization in the logistics sector, namely difficulty in getting the return trip/fare or idle unused inventory using mobile technology.
Handles the highly challenging functions of developing strategies, streamlining the processes and developing best business SOPs to enable a fast growing logistics business and direct the various departments in implementing them, ensuring that the organization’s operating units are a profit centre through cost effective operational process & maintaining quality system set by the organization by optimum utilization of resources, having strategic planning for the growth of the organization & development of team members.
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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Resfeber Labs Pvt Ltd recruiting Customer Support Executive Experienced(1 to 2 Years) candidates in Mumbai, Navi Mumbai. The Resfeber Labs Pvt Ltd vacancies for Customer Support Executive is filled through Face to Face Interview etc.
Resfeber Labs Pvt Ltd jobs for Experienced(1 to 2 Years) candidates are very common in nature as the company recruits a lot of Experienced(1 to 2 Years) candidates every year based on the skills -English Speaking, Hindi Speaking, Kannada Speaking. The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The Experienced(1 to 2 Years) candidates applying for Customer Support Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Resfeber Labs Pvt Ltd recruitment, Experienced(1 to 2 Years) candidates are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Resfeber Labs Pvt Ltd and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Resfeber Labs Pvt Ltd and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.