Customer Support Executive Jobs in Mumbai,Navi Mumbai - Tech Mahindra
Job Description
Job Designation: Associate Customer Support
Tech Mahindra Ltd. is hiring for Associate Customer Support
Job Roles & Responsibilities:
- Answer calls/emails professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
- Keep records of customer interactions, transactions, details of inquiries, complaints and comments as well as actions taken.
- Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation
- Taking inbound calls.
- Giving resolutions to the customers.
- Being the voice of the Client.
Eligibility & Qualification
- Minimum HSC Pass / HSC Fresher OR Graduate Fresher
- Good Communication Skills in English is mandate, Regional language fluency required- Hindi, Marathi
- 24 *7 Rotational Shifts/ Rotational Night Shifts for Males and Females both
- CTC – 13 K to 17 K in hand
- 6 days working (Sunday Fixed off)
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MSc, 12th Pass (HSE), Vocational Training, BSW
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id534672
Job Category MBA , Diploma , BPO , Walkin , BSc/BCA/BBM , Tech Support
Locality Address
State Maharashtra
Country India
About Company
Tech Mahindra Limited is an Indian multinational provider of information technology, networking technology solutions and Business Process Outsourcing to various industry verticals and horizontals. Anand Mahindra is the Chairman of Tech Mahindra, which is headquartered at Pune and has its registered office in Mumbai.
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