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Customer Support Executive Jobs in Mumbai - Reliance Jio Infocomm Ltd.

Customer Support Executive

Reliance Jio Infocomm Ltd.
experience-icon 0 Years
salary-icon 12000 - 13000 Monthly
Expired

Posted: 08 Oct 20

Job Description

Job responsibilities:

  • Call customers and verify specified documents (Outbound Voice Process)
  • Follow the guidelines and step-by-step process as instructed
  • Engage with customers in a friendly and professional manner while actively listening to their concerns
  • Offer support and solutions to customers in accordance with the company's customer service policies
  • Collaborate with management teams to stay updated on new products, services, guidelines and policies

Other aspects

  • 9-hrs rotational shifts
  • 6-days working | 1 Rotational week-off
  • Candidate has to Work From Home

Skills:

  • Excellent communication skills in Marathi and English language
  • Basic knowledge Microsoft Office

Eligibility criteria

  • Education should be minimum HSC / 12th pass OR above
  • Age limit: 18 to 35 years
  • Freshers can also apply
  • Candidate should have their Aadhar Card with full Date Of Birth (i.e. DD/MM/YY) mentioned on it
  • It will be mandatory for candidate to his / her own Laptop or PC in fair working condition or Android Smartphone with minimum 5.5 inches display and 3 GB RAM

Note: We support the global necessity of 'Social Distancing' in this critical times of 'CoVid - 19' pandemic. We might be conducting 'Virtual OR Video Call Interviews' as a part of this.

Job Particulars

Who can apply Freshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1015054
Locality Address Mumbai-Others
Country India

About Company

Reliance Jio Infocomm Ltd is largest 4G Network Operation in the world. Along with voice call facility, it provides various services to its customers where customers can do everything Digitally.
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