Customer Support Executive Jobs in Mumbai - Sutherland global servicves
Job Description
- Handle inbound queries pertaining the technical issues
- Remotely resolving the technical issues
- Should have good knowledge in Windows and need to have basic knowledge in Networking
- Build sustainable relationship with the clients and solve their issues with minimum TAT
- Handle L1 troubleshooting, diagnose the issue and try to resolve alerts at your end to balance work load of L2 technical support team
- Exposure to any monitoring/ticketing tool
- Candidate with prior International Voice Process experience for Min 6 months ONLY can apply -Freshers reach out to me for other openings .
- Must be able to communicate fluently in English .
- Looking for both UG/PG .(in any discipline).
- Candidates with experience in Customer support / Technical Support can apply.
- Cab facilities (Within the boundary limits)
- Excellent Growth
- Huge Incentives
- No. of vacancies: 50
Job Particulars
About Company
Easy is hard. It takes ideas, design, technology, and talent to work hard behind the scenes to make it look effortless. That's What We Do.
For over 30 years, we’ve been delighting customers through better process. From the very beginning, it’s all we’ve done. In fact, our very first dollar came from process consulting. Three decades later, we have 120 clients from the Fortune 1000, and complete 43 million transactions a month on a digital backbone that spans 19 countries around the world.
Sutherland's process transformation services innovate at the intersection of business and technology to transform processes that realize our client's vision. We are experts in accelerating performance and achieving high-impact outcomes through winning execution strategies across the entire business and customer lifecycle.
