Customer Support Executive Job in Omatix at Ghansoli, Navi Mumbai

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services

• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile

Minimum Requirement: Good Communication Skills

• High energy level
• Fluent in English
• Ready for Night Shift