Customer Support Executive Jobs in Noida - GrownMind Educational Services Pvt. Ltd
Customer Support Executive
GrownMind Educational Services Pvt. Ltd
0 Years 
Not disclosed 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 21 Jan 21
Job Description
We are seeking passionate sales candidates who are enthusiastic and dedicated. Candidate will be calling to international students and convert them into sale and finding other opportunities to increase sales
- Figure out new sale opportunities in Australia, USA, UK regions through inbound, lead follow up and outbound calling and emails
- Interacting with clients and writers through both voice (Phone Calls) and non-voice support (Email, Live Chat on Website, Facebook Messages, WhatsApp chats).
- Calling on unpaid leads given by customer service team
- Login into CRM, find all leads and call them to get them converted into sale
- Successfully taking the ownership of the task from the allocation till the final delivery.
- Meet the expectation of sale targets and bring new platform of generating sales
- Collaborate with business development team and follow up with leads rigorously
- Pick up unpaid leads instantly from CS team and call the lead to convert it into sale
- Find out issues & obstacles and resolve them to make customers convert more in numbers
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1097901
Job Category MBA , Diploma , BSc/BCA/BBM , Tech Support
Locality Address Noida-Others
State Uttar Pradesh
Country India
About Company
Grownmind Educational Services Pvt. Ltd. is an online education company operating in Australia, UK, New Zealand, USA, Malaysia, China and Singapore markets. Grownmind Educational Services Pvt. Ltd. was founded in 2012 to render online tutoring and educational services. We are eyeing to be the leader in this industry in next couple of years with our strong vision and talented members associated with Grownmind.
Grownmind envisages a platform that students associate with reliability, dependability, and quality. We have the vision of creating a stress-free field of immense knowledge and diverse skills by means of proper guidance in academics. Towards attaining this vision, the site aims at providing a strong platform where the students and tutors can connect so as to enhance knowledge and experience. Grownmind will always be a responsible service provider by constantly focusing on delivery high-standard and genuine content to the required students. Our vision is to be at the top-position by continuously working hard with our professional team.
Our mission is to offer exclusive academic services to the students. The approach is towards building an educated and knowledgeable community, where academics assists in enhancement of knowledge in practical world and not be a cause of anxiety to the students, thus disrupt their learning focus.
We started out by providing services in Australia as it is the most sought-after country for international studies. After setting up a fair share of market in Australia, we expanded our business in New Zealand in 2014. By 2015, we started serving UK and USA as well. Now we have a global outreach in multiple countries on most of the continents. Apart from Australia and New Zealand, our major markets include Malaysia, USA, UK, China and Singapore markets. The map shows the current foothold of Grownmind Educational Services.
We are able to create a magnetic workplace culture by blending personal goal with the organizational goal. At Grownmind, we respect each and every employee and don't support any type of discrimination. The spirit of togetherness in imbibed in each of us regardless of repute and position. We support enthusiastically as well as a free environment for our employees where each performs far above the expectation.
Grownmind envisages a platform that students associate with reliability, dependability, and quality. We have the vision of creating a stress-free field of immense knowledge and diverse skills by means of proper guidance in academics. Towards attaining this vision, the site aims at providing a strong platform where the students and tutors can connect so as to enhance knowledge and experience. Grownmind will always be a responsible service provider by constantly focusing on delivery high-standard and genuine content to the required students. Our vision is to be at the top-position by continuously working hard with our professional team.
Our mission is to offer exclusive academic services to the students. The approach is towards building an educated and knowledgeable community, where academics assists in enhancement of knowledge in practical world and not be a cause of anxiety to the students, thus disrupt their learning focus.
We started out by providing services in Australia as it is the most sought-after country for international studies. After setting up a fair share of market in Australia, we expanded our business in New Zealand in 2014. By 2015, we started serving UK and USA as well. Now we have a global outreach in multiple countries on most of the continents. Apart from Australia and New Zealand, our major markets include Malaysia, USA, UK, China and Singapore markets. The map shows the current foothold of Grownmind Educational Services.
We are able to create a magnetic workplace culture by blending personal goal with the organizational goal. At Grownmind, we respect each and every employee and don't support any type of discrimination. The spirit of togetherness in imbibed in each of us regardless of repute and position. We support enthusiastically as well as a free environment for our employees where each performs far above the expectation.
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