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Customer Support Executive Jobs in Noida - High Street EssentialsFaballey Indya

Customer Support Executive
High Street EssentialsFaballey Indya
Noida(Noida-Others)
240000 - 300000 Per Year
Customer Support Executive Jobs in Noida - High Street EssentialsFaballey Indya
Last Date 10 May 2020
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High Street EssentialsFaballey Indya - Job Details

Date of posting: 11 Mar 20
FRESHERS WITH GOOD ENGLISH COMMUNICATION SKILLS WELCOME
Key Responsibilities:
1. Manage inbound calls/emails from domestic & international customers
2. Handle query, request & complaints effectively to provide appropriate resolution and alternatives within the defined timeline.
3. Go the extra mile to assist the customer and escalate in case of any breach of the predefined policy and guidelines.
4. Coordinate timely with inter-departments to resolve escalations.
5. Make outgoing calls for follow-up cases and ensure closure.
6. Adhere to business SOP and quality guidelines
7. Manage social media query on Instagram, WhatsApp, Facebook & Twitter
8. Basic MS word & excel skills to manage relevant data on G-drive
Requirements:
1. Good verbal and written communication skills
2. Strong active listening and comprehension skills
3. Telephone etiquettes & Email etiquettes
4. Multi-tasking-To is able to work in a blended process.
Process specifications:
General shift timings (9am-6pm & 10 am-7pm)
Roster offs (5 Week off in a month)

Job Summary

Job Type : Full Time
Job Category : BSc/BCA/BBM,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About High Street EssentialsFaballey Indya

High Street Essentials Pvt. Ltd. Comprises of brands FabAlley and Indya, united by common passions to make great fashion accessible to all Indian women and lead a way to more inclusive and fashion-forward world.

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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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High Street EssentialsFaballey Indya recruiting Customer Support Executive candidates nearby Noida(Noida-Others).High Street EssentialsFaballey Indya vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
High Street EssentialsFaballey Indya Company recruits a lot of candidates every year based on the skills Inbound Calling, International BPO. The candidates with BA, BBA/BBM, BSc, BCA, B.Com are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Noida(Noida-Others) can apply for Customer Support Executive position in High Street EssentialsFaballey Indya. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the High Street EssentialsFaballey Indya recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of High Street EssentialsFaballey Indya and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of High Street EssentialsFaballey Indya and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in High Street EssentialsFaballey Indya and near your city and get a secured career.