Customer Support Executive Jobs in Noida - InTarvo Technologies Ltd.
Customer Support Executive
InTarvo Technologies Ltd.
Expired
Posted: 16 Jul 19
Job Description
Location: Noida
Scope and Purpose
Scope and Purpose
- The job of a Customer Support Associate will be responsible for taking incoming calls from our customer base and addressing customer issues and concerns within the defined scope of support.
- The successful candidate will be required to develop a comprehensive understanding of our customer service policies and know when issues need to be escalated to the management staff for resolution.
Key Responsibilities
- Resolve issues by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment.
- Provide excellent customer service
- To consult the supervisor in regards to any escalations.
- Attend all briefing and de-briefing sessions.
- Continuous upgrade on Clients processes and policies
- 12th Pass / Under Graduate with good command over verbal English and Hindi
- Excellent Communication Skills with 0 – 1 year of experience in an in-bound call centre
Job Particulars
Education 12th Pass (HSE), Other Graduate
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id653487
Job Category Tech Support
Locality Address
State Uttar Pradesh
Country India
About Company
inTarvo Technologies (P) Limited is a leading Domestic BPO with more than 20 years of extensive experience in the industry.
Started in 1995, it has a history of excelling in it’s services and delighting customers.
With it’s Head Quarter in Noida (Delhi / NCR), inTarvo currently operates from Noida and Bangalore with more than 500 employees on-board
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