Customer Support Executive Jobs in Noida - Reliable services
Job Description
JOB DESCRIPTION:
- Give a welcome call to the customers.
- Assure customers to provide them best services at right time.
- To provide best offers according customers requirement.
- Resolve their query or complaint wisely.
- Handle the Team unit of Engineers.
- Assign the sites of the customers to the engineers.
- Make sure engineers will do the smart job to satisfy the customers
- Ensure them will not having complaint back about the services.
- Take the feedback from the customers about the provided services to them
- Approach to customers for having best offers and packages of the service center.
- Provide fully information about packages or offers to the customer.
- Build up good relationship with the customers as well as with the team.
- Maintain data daily or weekly wise.
- Cross check with the engineers team about their duties to the customers.
- Minimum graduate with any stream
- Should be comfortable to work in noida sec-71 location
- Must be having good comms skills
- EXP: 6 months to 4 years
- Salary as per norms
- Should have knowledge of Computer MS Office and Excel
- Drafting Mail and response of mail also
- Expert to handle or manage the Team
- Male/Female both are preferable
Job Particulars
Who can apply Experienced (0.6 to 3+ Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id366087
Job Category BSc/BCA/BBM , Tech Support
SkillsBPO Sales Cold Calling Computer Operater Customer Care Executive Customer Relationship Customer Service Data Entry Outbound Sales Telecaller
Locality Address
State Uttar Pradesh
Country India
About Company
Reliable services is a Airtel Dish Connection Center. it has cover up almost area of up an Delhi/NCR region. we are excellent service provider in dish installation. We have a great unit of installation services provider team of Engineers and Backend support manpower.
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