Customer Support Executive Jobs in Panchkula - ICL Calibration & Testing Sevices

Customer Support Executive
ICL Calibration & Testing Sevices
Any Graduate, Diploma
0 Years
10000 - 15000 Monthly
ICL Calibration & Testing Sevices
Last Date 30 Oct 2021
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ICL Calibration & Testing Sevices - Job Details

Date of posting: 31 Aug 21

Maintain the Customer’s Enquiry register/ instrument Entry Register (received for calibration).

Maintain the Complaint register like broken instruments/Corrections/Un-matching instruments etc.

Respond to Customer’s complaint/Enquiry regarding instrument within the same day. 

It should be directly addressable to the customer or through Helpdesk as well as Customer Relationship Executive to Marketing Department.

Responding to e-mail and looking after telecommunication with clients & communication thereon with the person concerned in the lab.

Responsible for visual inspection of incoming instruments.

Generate the job cards based upon the Service Request Form in respect of customer’s challan and service reports from sites.

Cross verify the filled observation sheets for calibrated instruments at the site as per the calibration report. 

The number of observations should be attached with service reports.

Coordinate with the engineers to complete given task within 03 days including calibration certificate making & checking in-house or at site & If the task is pending at any ends, talk to them & resolve the issue with the help of General Manager.

Ensure that from Job card making to certificate checking should be ready for billing within a specific time period i.e. 4 days only & maintain the instruments list for annual contract base customers for monthly billing purposes.

Ensure the calibrated instrument and their certificates should be delivered to the customer on time.

Any other duties assigned time to time 

Job Summary

Job Type : Full Time
Hiring Process : Face to Face Interview
Who can apply : Freshers
State : Haryana
Country : India

About ICL Calibration & Testing Sevices

ICL Calibration & Testing Sevices
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BCA, BE/B.Tech(CSE, IT), MCA, ME/M.Tech(CSE, IT)

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ICL Calibration & Testing Sevices recruiting Customer Support Executive candidates nearby Panchkula.ICL Calibration & Testing Sevices vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
ICL Calibration & Testing Sevices Company recruits a lot of candidates every year based on the skills . The candidates with Any Graduate, Diploma are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Panchkula can apply for Customer Support Executive position in ICL Calibration & Testing Sevices. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the ICL Calibration & Testing Sevices recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of ICL Calibration & Testing Sevices and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of ICL Calibration & Testing Sevices and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in ICL Calibration & Testing Sevices and near your city and get a secured career.