Customer Support Executive Jobs in Pune - Excel Info Soft Solutions PVT.LTD.
Customer Support Executive
Excel Info Soft Solutions PVT.LTD.
Expired
Posted: 27 Dec 21
Job Description
- Job Role: Customer Support Executive
- Answering customer inquiries and listen to their problems/asks
- Troubleshooting customer reported problems – Remote support and On-site support.
- Identifying root causes for the problems and taking corrective and preventive steps.
- Installation of Tally software.
- Providing training to the customer on software and solutions.
- Product demonstration to customers.
- Generating problem reports, logging issues, escalation of critical issues.
Required Skills:
- Good reasoning and analytical skills
- Good listening skills
Job Particulars
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1379717
Job Category Tech Support
Locality Address Sinhgad Road
State
Country India
About Company
Excel Info Soft Solutions PVT.LTD.
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