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Customer Support Executive Jobs in Pune - HGS hiring for Indigo

Customer Support ExecutiveWalkin
HGS hiring for Indigo
2016 - 2019
0 to 2 Years
Customer Support Executive Jobs in Pune - HGS hiring for Indigo
Last Date 15 Jun 2019

HGS hiring for Indigo - Job Details

Date of posting: 13 Jun 19
Job Description: Customer Support Executive

HGS is Hiring for Indigo

Job Role & Eligibility:

  • Freshers & Experienced both can apply.
  • Candidates from Travel background will be preferred.
  • Receive inbound calls for International & Domestic Air, Hotel, Train and Local booking enquiries from customers
  • Answer customer queries, as well as probe the customer to obtain full understanding of what information is being requested.
  • Assist customers with the Cancellation, Baggage allowance, Meal/Seat blocking, Booking status, Payment status, Involuntary Scheduled change and all other general enquiries pertaining to Air, Hotel, Train and Local bookings.
  • Document all calls with regards to participant inquires accurately using Salesforce CRM.
  • Follow up (Call and Email) with customers in case of pending / escalated issues.
  • Provide end-to-end support when it comes to Involuntary Flight Scheduled change.
  • Communicate clearly and effectively with customers
  • Deliver Outstanding Customer Experience to each and every Customer who has called in.
  • Excellent Communication Skills is a mandate.

Shifts: Rotational Shifts(24/7) 6 days working, 1 day rotational week off
Transport: One way within 15KM radius of Viman Nagar (between 8 PM to 8 AM); No transport in day.
No leaves for initial 3 months 

CTC:  Upto 2.16 LPA + high Incentives

Benefits to employees :
 
  • Benefits on Domestic Air Travel post successful completion of 06 months (only Airport Taxes need to pay)
  • Additional income can be earned through Incentive schemes; OT; SALES Incentive Growth Opportunities post successful completion of 09 months through IJP’s in various departments. 

Job Summary

Job Type : Full Time
Job Category : MBA,Diploma,BPO,Walkin,BSc/BCA/BBM,Tech Support
Hiring Process : Walk - In, Face to Face Interview
Who can apply : Freshers and Experienced (0 to 2 Years )

About HGS hiring for Indigo

IndiGo is an Indian low-cost airline headquartered at Gurgaon, Haryana, India. It is the largest airline in India by passengers carried and fleet size, with a 41.3% domestic market share as of June 2018.
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HGS hiring for Indigo recruiting Customer Support Executive Experienced(0 to 2 Years) candidates candidates nearby Pune.HGS hiring for Indigo vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
HGS hiring for Indigo Company recruits a lot of Experienced(0 to 2 Years) candidates candidates every year based on the skills . The candidates with Other Graduate, BBA/BBM, MA, BSc, BCA, MBA/PGDM, BE/B.Tech, BHM, BEd, Vocational Training, 12th Pass (HSE), MSc, BSW, Certificate Course (ITI), Diploma, Other Post Graduate, B.Com, BA, MHM, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Pune can apply for Customer Support Executive position in HGS hiring for Indigo. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the HGS hiring for Indigo recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of HGS hiring for Indigo and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of HGS hiring for Indigo and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in HGS hiring for Indigo and near your city and get a secured career.