Customer Support Executive Jobs in Pune - SRV Media Pvt Lyd
Customer Support Executive
0 to 3 Years 
Not disclosed 
M Phil / Ph.D, M.Com, MA, MBA/PGDM, MCA, ME/M.Tech, MEd, MS, MSc, PG Diploma, MVSc, MPEd, M.F.Sc(Fisheries), Other Post Graduate 
Job Description
Location: wakad
'Customer Support Executive'
Job Brief: We are looking for a customer service executive. The candidate must be comfortable making out bond calls as per given targets, generating interest,and closing sales.
Job Description:
Manage large amounts of inbound and outbound calls in a timely manner as per given targets
Follow communication “scripts” when handling different topics
Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives.
Data entry
Requirements:
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
High school degree
Skills Required :
0-3 years of experience
Knowledge of customer service practices and principles
Excellent data entry and typing skills
Superior listening, verbal, and written communication skills
Ability to handle stressful situation appropriately
Job Particulars
About Company
SRV Media holds the belief that innovative digital solutions are the key to business success in this digital economy. Our team of experts help our clients identify the right digital solutions that are innovative, delights our clients, and ensures that they achieve their business goals.
We are a team size of 120 incredibly smart, talented, and interesting folks and we are growing at a fast pace. We are looking for a Customer Support Executive who can join our team with the following responsibilities and skillsets.
