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Customer Support Executive Jobs in Pune - Tech Mahindra

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Customer Support Executive

Tech Mahindra
salary-icon Not disclosed
qualification-icon Any Graduate
location-icon Pune
Expired
Posted: 03 Dec 21
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Job Description


  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality.

Job Particulars

Role customer service tech support
Education Any Graduate
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id1362920
Job Category MBA , Diploma , Walkin , BSc/BCA/BBM , Tech Support
Locality Address
State Maharashtra
Country India

About Company

Tech Mahindra 
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