Customer Support Executive Jobs in Pune - Upcurve Business Services Pvt. Ltd
Job Description
- Attending calls of customers.
- Answering and solving queries relating to the booking of flights and other relevant information.
- Proper use of software.
- Quick and efficient handling of Computer and the udChalo booking flight booking portal.
- Non disclosure of sensitive information.
- Efficient handling of customers.
- Clear and unambiguous communication of information to the customers.
- Handling queries on whatsapp and chat on udChalo website as well.
- Handling complaints and grievances and providing solutions.
- Communicating any complex issues, if any, to the Manager immediately.
Job Particulars
About Company
Currently, We sell distress inventory for airlines. Airline seats cannot be sold once the aircraft lifts off. We help airlines sell seats they don't expect to sell. It helps the airline earn some extra revenue from seats that would otherwise go vacant. To know more visit
UdChalo () is the first-ever air-discount service for Indian armed forces that gets you the unsold airline tickets at upto 40% discount. udChalo.com aims to 'make flights cost effective' to Indian middle class. Our aim is to provide cost effective flight options available to our customers who may not give air travel a chance due to high costs.