Customer Support Executive Jobs in Solapur - Global Talent Track

Dear Candidate,

We have urgent requirement of candidates with Excellent Communications Skills for immediate joining in Top MNC.

Job role: Customer Support Executive 

Location: Solapur

Education required: Any Post Graduation, Graduation or Diploma.

Salary Range: 1.8 to 3LPA 

Candidate must be willing to work in rotational shifts.

Good knowledge of English and excellent communications skills is must.

Role: Work from Office.

Job description: 

-Responsible for responding to general product-related customer service emails and chats.

-To provide excellent customer service and support through non-voice channels in order to address customer problems and grievances as quickly as possible.

-To offer and sustain a high level of service to all customers.

-To provide excellent service assistance and support through non-voice channels in a seamless and effective manner to resolve business challenges.

-Thoroughly educated and current in industry-specific technology, as well as the client's processes, applications/utilities, and goods.

-Maintain a high degree of competence, soft skills, and etiquette in email and chat.

-Report any concerns to the relevant team leaders.

Technical skills: 

-Knowledge of how to use a computer device. 

-Basic user familiarity with the operating system (booting and shutting down the computer) (windows 2000)

-Understanding of browsers (MS internet explorer)

-Performing all end-user services on the email system

-Comprehension the ability to comprehend the problem statement in its entirety.

-Written and verbal communication skills ability to express accurately and clearly in a 'friendly ambiance'

-Composition the ability to write sentences that are grammatically correct, succinct, and appropriate.

-Excellent command of email etiquette.

-Typing speed of 25 words per minute with a 90 percent accuracy

Please fill in the form if your qualifications and skillset matches the requirement. If interested, please share following details along with your updated CV on email-

Current CTC:

Expected CTC:

Notice Period:

Ready to Work From Office (Yes/No):

Ready to Work in Shift (Yes/No):