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Customer Support Executive jobs - Mumbai - Lumina Datamatics - 0 to 0.5 years of experience - 01 December 2019

featured-job FEATURED JOB

Customer Support Executive

Lumina Datamatics
experience-icon 0 to 0.6 Years
salary-icon 12500 - 15000 Monthly
Expired

Posted: 01 Dec 19

Job Description

• incumbent Will Be Performing the Role of Seller/partner Support Associate for Client

• this Includes Addressing Queries/concerns, Errors, Exceptions and Alarms of Client Partners Over E-mail (preferred) and Occasionally Over Phone Call

• act as a Primary Solution Provider to Client W.r.t Order Processing, Item Setup Issues, Troubleshooting and Monitoring of Item Feeds.

• in Addition to Providing a Remarkable Customer Experience, Job Holder is Expected to Address System Issues, Identify and Implement Process Improvements, Develop Internal Documentation and Contribute to a Team Environment, all While Adhering to Service Level Agreements for Phone, Email And/or Chat Cases

• continuously Strive to Provide a World-class & Strategic Experience to Sellers/partners

• quality Check and Floor Support

Job Particulars

Education B.Com, BA, BBA/BBM, BCA
Who can apply Freshers and Experienced (0 to 0.6 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id772058
Job Category
Locality Address
Country India

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