Customer Support Executive Jobs Opening in AKSHAYA MOTORS at Mysore Road, Bangalore
Job Description
Job Summary:
We are seeking a proactive and customer-oriented Customer Support Executive to join our support team. The ideal candidate will be responsible for addressing customer inquiries, resolving product or service-related issues, and ensuring a smooth and satisfying customer experience across various communication channels such as phone, email, and live chat.
The role requires excellent communication skills, empathy, and a problem-solving mindset to assist customers professionally and effectively. Collecting and analyzing feedback to contribute to continuous service improvement is also a key responsibility.
Key Responsibilities:
-
Respond promptly to customer inquiries via phone, email, or chat in a professional and courteous manner.
-
Provide accurate information regarding company products and services.
-
Resolve customer complaints, technical issues, and general concerns efficiently and empathetically.
-
Escalate complex problems to appropriate departments when necessary and follow up to ensure resolution.
-
Maintain detailed records of customer interactions, feedback, and resolutions in the CRM system.
-
Monitor and analyze customer feedback to identify common issues and suggest process improvements.
-
Ensure high levels of customer satisfaction by delivering exceptional service and support.
-
Stay up-to-date with product features, updates, and company policies to assist customers more effectively.
-
Participate in regular training sessions and team meetings to enhance service knowledge and skills.
-
Contribute to the development of FAQs, support articles, or knowledge base resources.
Required Skills and Competencies:
-
Excellent verbal and written communication skills in [insert relevant languages if applicable].
-
Strong active listening and problem-solving abilities.
-
Empathetic and customer-first approach to handling queries and complaints.
-
Ability to multitask and work in a fast-paced, deadline-driven environment.
-
Basic computer knowledge and familiarity with CRM systems, email tools, and live chat platforms.
-
Attention to detail and accuracy in logging customer interactions.
-
Patience, professionalism, and ability to work well under pressure.
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: Yes,its a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
About Company
Bangalore 
Freshers 
Salary not disclosed 
Diploma, BA, 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, BA, 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
BA, 12th Pass (HSE)
Bangalore
0 to 1 Years
Salary not disclosed
B.Com, BA, BBA/BBM, BHM
Bangalore
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)
Bangalore
0 to 1 Years
Salary not disclosed
B.Com
Bangalore
Freshers
Salary not disclosed
B.Com
Gurgaon, Bangalore, Mumbai
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BCA, BSc
Delhi, Bangalore, Chennai
Freshers
Salary not disclosed
Diploma, BA, 12th Pass (HSE)
Bangalore
0 to 1 Years
Salary not disclosed
Diploma, B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BSc, 12th Pass (HSE)
Bangalore
0 to 2 Years
Salary not disclosed
B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BSc
Bangalore, Chennai
Freshers
Salary not disclosed
Diploma, BA, 12th Pass (HSE)
Bangalore
0 to 1 Years
Salary not disclosed
B.Com, BA, 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Bangalore
Freshers
Salary not disclosed
BCA, BE/B.Tech, BSc
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
BCA, BE/B.Tech, BSc
Bangalore
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Bangalore
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
