Customer Support Executive Jobs Opening in Amilite at Vijaya Nagar, Bangalore
Job Description
Key Responsibilities:1. Service Management & Ticket Handling● Oversee and manage all service-related issues, ensuring timely resolution.● Assign service tickets to the Service Technicians and track their progress.● Monitor and analyze service reports to improve response times and efficiency.2. Client Support & Relationship Management● Actively correspond with existing clients to provide necessary support.● Maintain high levels of customer satisfaction by addressing concerns promptly.● Work closely with the Sales & Projects team to ensure a smooth transition from project completion to after-sales service.3. Business Development & Profitability● Develop strategies to transform the service segment from a cost center to a profit center.● Identify opportunities to upsell maintenance contracts and extended warranties.● Optimize service costs while maintaining quality and efficiency.5. Coordination & Cross-Functional Collaboration● Interact with the Accounts and Projects Teams to understand the history of each project, including materials supplied, parts used, and any past service interactions.● Work closely with the Warehouse and Logistics Teams to ensure the availability of spare parts for service requests.● Maintain documentation of service activities and generate reports for management review.
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
Qualifications & Skills:● Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or related field.● Experience in Manufacturing Industry● Excellent communication and customer relationship management skills.● Ability to analyze data and implement process improvements.● Knowledge of lighting systems, troubleshooting, and service SOPs.
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of 1 to 2 year experience as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BE/B.Tech
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
Who can apply Experienced (1 to 2 Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2836515
Job Category MBA , BSc/BCA/BBM , Tech Support , Sales and Marketing
Locality Address Vijaya Nagar
State Karnataka
Country India
About Company
Jobs:
Amilite recruiting Customer Support Executive Experienced(1 to 2 Years) candidates candidates nearby Bangalore.Amilite vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
Amilite Company recruits a lot of Experienced(1 to 2 Years) candidates candidates every year based on the skills . The candidates with B.Com, BE/B.Tech are selected to full fill the vacancies in customer-service-tech-support job field. The candidates nearby Bangalore can apply for Customer Support Executive position in Amilite. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Amilite recruitment, candidates are mostly chosen for the department of customer-service-tech-support . To learn more about the current jobs and other details, it is better to go through official site of Amilite and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Amilite and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Amilite and near your city and get a secured career.
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