Customer Support Executive Jobs Opening in Archistech solutions at Bengaluru Rural, Bengaluru Urban
Customer Support Executive
Job Description
.If you have excellent communication skills and want to build your career in customer support and operations, this role is ideal for you. Freshers with good language proficiency and a customer-centric approach are also welcome to apply.
Key Responsibilities:- Make outbound calls to insurance customers to schedule medical checkups as part of policy issuance
- Clearly explain the medical appointment process, documentation, and necessary preparations to customers
- Coordinate with diagnostic centers, home collection agents, and healthcare professionals for appointment bookings
- Manage rescheduling requests and follow up with customers and diagnostic centers to ensure completion
- Maintain accurate records of all calls, interactions, and appointments in CRM tools
- Ensure timelines set by insurance companies are adhered to for checkup completion
- Work closely with insurance partners to resolve queries and handle special cases
- Send reminders to customers to ensure attendance and reduce no-shows
- Uphold data privacy and ensure all customer interactions are logged accurately
- Minimum Qualification: SSLC, PUC, or any Degree
- Language Proficiency: Good communication in English and Hindi is mandatory. Additional languages such as Kannada, Telugu, or Tamil are preferred
- Excellent interpersonal skills and a customer-focused approach
- Comfortable with voice-based roles and handling outbound calls
- Basic computer knowledge and familiarity with CRM tools is a plus
- Willingness to work from the office in Kudlu Gate, Bangalore
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of 0 to 2 year experience as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, BFT, BMS, Other Graduate
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
About Company
Name: Archishtech Solutions OPC Pvt Ltd
Address:Area: Muneshwara Nagar
City: Bengaluru, Karnataka
Pincode: 560068
Street: Novel tech park, Kudlu Gate, Krishna Reddy Industrial Area, Hosapalaya
Location Link: View on Map
Hiring Need: Immediate
Languages: English, Hindi, Kannada, Telugu, Tamil
Archishtech Solutions is actively hiring for the position of Telecaller / Customer Service Executive – Insurance Medicals to join our fast-growing team in Bangalore. This is an exciting opportunity for candidates who are enthusiastic about communication, customer coordination, and client servicing in the insurance sector. The role primarily involves scheduling medical checkups for customers applying for life or health insurance, ensuring a smooth and timely appointment process