Customer Support Executive Jobs Opening in BETSOL at Banashankari, Bangalore

Customer Support Executive

BETSOL

0 Years

300000 - 350000 Yearly

Expired

Posted: 13 Aug 25

Job Description

Responsible for providing timely and effective resolutions to our customers on support queries via chat or voice channel.
Responsible for responding to customers in an efficient and professional manner.
Meets expectations regarding productivity as defined by the process or manager.
Escalates necessary cases to the right level within the defined LOB (Line Of Business)
Ensures compliance with all company and departmental policies, procedures, and guidelines.
May be required to perform other tasks as requested, assigned, or directed.
Focus to achieve 100% customer satisfaction and fully responsible to delight customers with satisfactory service levels.
Flexibility to work extended hours with minimal notice during high volumes.
Working days: 5 days a week - Weekly time off: 2 days (Rotational) and not necessarily (Saturday / Sunday)

Qualifications

Self-motivated with excellent communication skills with experience in US bases voice process.
Innovative and self-starter
Ability to work with minimum supervision.
Demonstrated ability to work in a fast-paced environment.
Ability to provide response for simple to complex queries and deliver customer delight.

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.