Freshersworld does not charge any amount for job placement. Beware of fraudsters who ask you to pay on the pretext of giving a job. Know More

Post A Job
  1. Home
    2. /
  2. Jobs
    3. /
  3. Companies
    4. /
  4. Customer Support Executive

Customer Support Executive Jobs Opening in Black And White Business Solutions at Banaswadi, Bellandur, Brookefields, Bangalore

Customer Support Executive

Black And White Business Solutions
experience-icon 0 Years
salary-icon Not disclosed
qualification-icon Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
location-icon Bangalore
Expired
Posted: 10 Sep 22
Details
About Company
save-btn
Save

Job Description

 

Roles and Responsibilities :

  • Respond to customer queries in a timely and accurate way, via phone, email or chat

  • Identify customer needs and help customers use specific features

  • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)

  • Monitor customer complaints on social media and reach out to provide assistance

  • Share feature requests and effective workarounds with team members.

  • Inform customers about new features and functionalities

  • Gather customer feedback and share with our Product, Sales and Marketing teams

  • Assist in training junior Customer Support Representatives.



More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

  1. What are the job requirements to apply for this Customer Support Executive job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Support Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW

  3. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  4. This Customer Support Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  5. How many job vacancies are opening for the Customer Support Executive position?
    • Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

Job Particulars

Role customer service tech support
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1572296
Job Category Diploma , Tech Support
Locality Address Banaswadi , Bellandur , Brookefields , Kalyan Nagar , Koramangala
State Karnataka
Country India

About Company

Black And White Business Solutions
Jobs By Location
Bangalore
Ahmedabad
Hyderabad
Noida
Kolkata
Mumbai
Chennai
Pune
Delhi
Gurgaon
Others also searched for
Diploma Jobs
Tech Support Jobs
Jobs in Bangalore
ARE YOU A FRESHER? REGISTER NOW
Looking for your first Dream Job?
Update Resume
Upload Resume
Active Jobs By Type
View all
Active Jobs By Category
View all