Customer Support Executive Jobs Opening in Bluboy Entertainments Pvt Ltd at Kondapur, Hyderabad

Job Title 

• Customer Support Executive 

Location 

• Hyderabad 

Description 

• We are looking for people with good communication skills and patient listeners who can deal  with various customer support tasks such as providing basic/advanced information about our App and Games as well as understanding and helping to resolve various common and uncommon problems faced by customers. 

Roles and responsibilities 

• Respond to customer inquiries and provide information about products and services. 

• Resolve customer complaints and issues through phone, email, or chat.  

• Identify and escalate priority issues or complex cases to the appropriate department. 

• Maintain high level of professionalism and always provide excellent customer service. Keep accurate records of customer interactions and transactions. 

• Provide product knowledge and guidance to customers to enhance their overall experience. Collaborate with cross-functional teams to ensure prompt and effective resolution of customer concerns.  

• Follow up with customers to ensure their satisfaction and address any additional needs or questions. Stay updated on product features, policies, and procedures to provide accurate and up-to-date information to customers.  

• Identify opportunities to improve customer support processes and suggest enhancements to management. 

Requirements: 

• Graduation 

• Languages:  

• English (must) 

• Telugu/Hindi/Malayalam/Tamil/Kannada/Odissi 

• Any prior experience in Customer Support stream is an added advantage. 

Mandatory Skills: 

• Must have good communication skills. 

• Must have good level of patience to deal with all varieties of customers. 

• Must have thorough understanding of the product and services offered by the company. 

• Must quickly learn and adopt to new changes in the products and services. 

1. What are the job requirements to apply for this Customer Support Executive job position?
   
   • Ans: A candidate must have a minimum of fresher as an Customer Support Executive


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: BA
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Hyderabad.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Customer Support Executive is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Customer Support Executive position?
   
   • Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.