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Customer Support Executive Jobs Opening in Blue Dart Express Limited at Nungambakkam, Chennai

Customer Support Executive

Blue Dart Express Limited
experience-icon 0 Years
salary-icon 14000 - 20000 Monthly
Expired

Posted: 13 Jan 23

Job Description

Requirements:
Candidates should be proficient in English and Hindi
Good communication skill
Freshers or experienced with Customer Support Executive experience can apply

Responsibilities:
Handling Inbound Calls
Solving Queries of customer
Queries management
Customer services management
Problem Solving 
Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
 
Required skills:
Good typing Speed.
Good Communication Skill.
Basic Computer Skills
Discipline, Positive Attitude & Punctuality



More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

  1. What are the job requirements to apply for this Customer Support Executive job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Support Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 14000 and 20000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Chennai.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Support Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Support Executive position?
    • Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

Job Particulars

Education B.Com, BA, BBA/BBM, BCA
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id1674021
Locality Address Nungambakkam
Country India

About Company

We’re passionate about helping brands find their creative voice. Founded in 2016, our one-stop solution for Digital Marketing, Recruitment, BPO Services, RPO, Web & Apps Development aims to help our clients thrive in a changing omni-channel world and leverage their unique strengths to build a personalized roadmap to success. We’re here to make your life easier — talk to us about how we can help.
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