Customer Support Executive Jobs Opening in Boolean Staffing & Recruitment Solutions Pvt Ltd at Brookefields, Bangalore
HOT JOBCustomer Support Executive
0 to 2 Years 
20000 - 22000 Monthly 
BCA, BE/B.Tech(Computer Science & Engineering (CSE), Computer Science and Business Systems, Computer Science and Engineering (AI & ML), Computer Science and Engineering (Cyber Security), Computer Science and Engineering (Data Science), Computer Science and Engineering (IoT), Computer Science and Engineering (Bioinformatics), Computer Science and Engineering and Business Systems, Computer Science and Engineering (Block Chain Technology), Computer Science and Engineering (Cyber Physical Systems), Computer Science and Engineering (Artificial Intelligence and Robotics), Computer Science and Applied Mathematics (CSAM), Computer Science and Design (CSD), Computer Science and Social Sciences (CSSS), Computer Science and Biosciences (CSB), Computer Science and Artificial Intelligence (CSAI), Computer Engineering (Specialization in Data Science)), BSc(Computer Science with Cognitive Systems, Computational Science), MCA, ME/M.Tech(Computer Science & Engineering, Computer Science and Engineering (Big Data Analytics), Computer Science and Engineering (Information Security), Computer Science and Engineering (Artificial Intelligence and Machine Learning), Computer Science and Engineering (Cyber Physical Systems)) 
Job Description
This opportunity is ideal for fresh graduates and experienced professionals who are passionate about customer engagement, communication, and technical support.
Job DetailsMandate Requisites | CSA - International Voice | |
Fresher / Experience | Fresher & Experience are eligible | |
Qualification | Fresher - Any Degree with Computer Science stream including B.E & B.Tech in CS/IT are eligible | |
Experience - Candidates with min 1 yr to 2 yrs with Tech Support under any stream are eligible) | ||
Industry | Any Technical Support Experience (Broadband Service/ Troubleshooting/Configuration etc) | |
Skills Req | Excellent Communication Skills | |
Hands on Experience in Tech Support or Tech Services | ||
Shift | Rotational 9.5 HRS between 11:30AM to 5:30AM IST | |
Week off | Rotational Off - No fixed Sat & Sun | |
Cab Facility | 25KM from Job Location | |
2 Way Cab - Rs. 2750 | one-way 1350 - Will be deducted | ||
One way Free cab for Female between 8:00PM to 6:00AM | ||
Job Location | Brigade Tech Gardens, | |
Brookfield, Bengaluru, Karnataka,560037 | ||
Interview Mode | Direct or Virtual | |
Offer Salary - Take Home | Fresher - 22K TH | |
Experience Upto 30K TH |
Roles & Responsibilities
· Revert on chats written by the customer on a variety of issues
· The Agent will have to present and sell company services to current and potential customers update and process information accurately into the system(s)
· Resolve customer problems in a timely manner
· Take ownership & deliver on customer commitments
· Liaise with others within the process in the event where a customer query cannot be resolved at first point of contact
· Clear Communication - during all conversations with customers, uses simple English that delivers information and solutions in an easy manner
· Professional Focus - demonstrates a high level of personal and professional integrity when dealing with customers as well as treats all customers with empathy, respect and consideration.
· Ability to solve problems look for solutions aligned to customers perspective and deliver on all commitments
· Teamwork consistently work together, trust each other and engage in constructive conversations for the good of the team
Skills and Competencies:
· Effective communication skills, Interpersonal skills, should be fluent in spoken English (oral & Written)
· Knowledge and understanding on query and escalations.
· Basic Technical knowledge like, Broadband/Internet, UPS issues, cables, net, Wi-Fi router troubleshooting etc.
We request your support in sharing this opportunity with your students and alumni.
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of 0 to 2 year experience as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BCA, BE/B.Tech, BSc, MCA, ME/M.Tech
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
About Company
We are one of the fastest growing Staffing & Recruitment Services in India. We specialize in Recruitment, Staffing, Payroll, Digital Marketing, and Management services across a wide range of industries. Our mission is to help our clients and aspirants flourish in an ever-changing work environment.
We believe that the power of association is a critical component of inclusive and organic growth. Boolean Staffing & Recruitment Solutions offers a variety of services to both businesses and candidates.
It is our ongoing goal to develop high-impact solutions that improve the competitiveness of the organizations and individuals we serve. Every year, Boolean provides services that help businesses flourish in a fast-changing, uncertain world of work and connect people to meaningful employment opportunities. We provide solutions that are tailored to your specific company requirements.
How can we help you?Contact us at the Booleans office nearest to you or submit a business inquiry online.
We are the driving force behind the transformation of the world of work and employment. We are able to provide completely integrated workforce solutions that will support your organization’s development and growth plan due to our breadth and depth of experience gathered on the global stage. As a result, you are not merely prepared for the future.
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