Customer Support Executive Jobs Opening in Bykemania solutions pvt ltd at HSR, Bangalore
Customer Support Executive
Job Description
- Responsibilities: • Handle inbound and outbound calls from customers.
- Resolve customer queries related to bookings, payments, and vehicle usage.
- Assist customers during breakdown situations by coordinating with support teams.
- Call potential customers who have shown interest in renting vehicles.
- Provide detailed information regarding vehicle availability, rental locations, and pricing.
- Maintain proper records of customer interactions and update the database.
- Ensure excellent customer service and maintain a positive company image.
- Follow up with customers for feedback and service improvement.
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of 0 to 3+ year experience as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: LLM, B.Arch, Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, BMS, Other Graduate, Other Post Graduate
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
About Company
Bykemania is a Bengaluru-based self-drive two-wheeler rental company founded in 2016, with more than 4,000 vehicles on road serving daily commuters, delivery riders, students and corporate users. The company offers flexible hourly, daily, weekly and long-term rental plans backed by a technology-driven operations system.
Currently, Bykemania is expanding into electric scooter rentals to cater specifically to delivery boys and support the growing last-mile logistics segment. The company is actively working towards building a green, environmentally friendly mobility ecosystem and provides electric vehicles to major food delivery and grocery delivery companies, helping reduce carbon emissions and improve sustainability within urban transportation.