Customer Support Executive Jobs Opening in COGENT E SERVICES at Salt Lake, Kolkata

Customer Support Executive

COGENT E SERVICES

0 to 1 Years

10000 - 25000 Monthly

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Posted: 10 Jan 26

Job Description

Responsibilities:

Handle inbound and outbound customer calls, emails, and chats.

Provide accurate information regarding products/services to customers.

Resolve customer queries, complaints, and issues in a timely and professional manner.

Maintain customer records and update CRM systems.

Coordinate with internal teams to ensure smooth resolution of customer concerns.

Follow communication guidelines and ensure high customer satisfaction.

Escalate unresolved issues to seniors or the concerned department.

Meet performance metrics such as response time, quality score, and customer satisfaction rating.

Skills Required:

Excellent verbal and written communication skills.

Strong customer handling and problem-solving ability.

Basic computer knowledge (MS Office, CRM tools).

Patience, empathy, and a positive attitude.

Ability to multitask and work under pressure.

Good listening and interpersonal skills.

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of 0 to 1 year experience as an Customer Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Pharm, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BSc, MCA, ME/M.Tech, MS, MSc, B.Design, B.FashionTech, BFA, B Voc
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

Job Particulars

Role customer service tech support

Education B.Pharm, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BSc, MCA, ME/M.Tech, MS, MSc, B.Design, B.FashionTech, BFA, B Voc

Who can apply Freshers and Experienced (0 to 1 Years )

Hiring Process Walk - In, Face to Face Interview

Employment TypeFull Time

Job Id2823453

Job Category MBA , Walkin , BSc/BCA/BBM , Tech Support

Locality Address Salt Lake

State West Bengal

Country India

About Company

Jobs: COGENT E SERVICES recruiting Customer Support Executive Experienced(0 to 1 Years) candidates candidates nearby Kolkata.COGENT E SERVICES vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc. COGENT E SERVICES Company recruits a lot of Experienced(0 to 1 Years) candidates candidates every year based on the skills . The candidates with B.Pharm, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BSc, MCA, ME/M.Tech, MS, MSc, B.Design, B.FashionTech, BFA, B Voc are selected to full fill the vacancies in customer-service-tech-support job field. The candidates nearby Kolkata can apply for Customer Support Executive position in COGENT E SERVICES. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the COGENT E SERVICES recruitment, candidates are mostly chosen for the department of customer-service-tech-support . To learn more about the current jobs and other details, it is better to go through official site of COGENT E SERVICES and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of COGENT E SERVICES and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in COGENT E SERVICES and near your city and get a secured career.

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Customer Support Executive Jobs Opening in COGENT E SERVICES at Salt Lake, Kolkata