Customer Support Executive Jobs Opening in Cohire Solutions at Thaltej, Ahmedabad
Job Description
Customer Support Executive
- Write and submit timely reports on performance, targets, and customer queries.
- Handle inbound calls to customers and clients.
- Identify the needs of customers, resolve issues, and provide solutions.
- Upsell other products wherever possible.
- Ensure you follow the customer service script provided by the company for uniformity.
- Also, be well-read on company policies and the website for FAQs or policy-related answers.
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data.
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1471236
Job Category BSc/BCA/BBM , Tech Support
Locality Address Thaltej
State Gujarat
Country India
About Company
E-commerce platform for personal care and cosmetic products. Smytten is India's largest product trial platform
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