Customer Support Executive Jobs Opening in Credence resource management at Kharadi, Pune

Customer Support Executive

Credence resource management

0 Years

22000 - 35000 Monthly

Expired

Posted: 28 Oct 24

Job Description

As a Customer Support Executive, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a Customer Support Executive, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.

 Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency.

 Able to manage difficult customer issues while working in a fast paced environment

 Determine the reason for delinquency and best course of action to assist our Borrowers.

 Engage our consumers with the highest level of respect and dignity.

 Document all collection efforts for each assigned account in accordance with established procedures and compliance policies.

 Communicate professionally and regularly with leadership and peers on status of accounts, escalations in accordance with established standards.

 Ensure all accounts in assigned lists are managed accurately and timely.

 Calls are majorly outbound, and over a period of time moves to a blended (inbound/outbound) environment.

 Accounts are early/mid/late - stage defaults return payments, first payment defaults, and work date follow up assignments

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 22000 and 35000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Pune.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.