Customer Support Executive Jobs Opening in CreditMantri Finserve Pvt Ltd at Anna Nagar, Chennai
Customer Support Executive
CreditMantri Finserve Pvt Ltd
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Posted: 27 Nov 25
Job Description
Roles & Responsibilities•Explain and counsel customers to repay the overdue – Banking products•Ensure 100% 1st call to customer within 12 hours•Achieve collections parameters as per the company standard•Understand credit concerns customers have when their loan or credit card gets rejected•Introducing CreditMantri and describing the services we do•Provide Service Plan options on how customers can improve their score and become loan eligible•Co-ordinate with operations department on successful repayment & resolution of negative issues pertaining to credit bureaus•Explaining about Credit and Cibil Score to the customer.Eligible Criteria•Any Graduate•Should be fluent in English and Hindi (Mandatory). Multilingual would be an added advantage.•Should have knowledge of loan and credit products•Understands management by metrics and is result oriented.•Passionate about customer interaction.•Enjoy working in a start-up environment.•Ability to prioritize tasks in hand and comfortable working in a collaborative team environment.
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of 0 to 3+ year experience as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
Education 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to 3+ Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2797704
Job Category MBA , BSc/BCA/BBM , Tech Support
SkillsHindi Speaking
Locality Address Anna Nagar
State Tamil Nadu
Country India
About Company
CreditMantri is a Series-B funded, Chennai headquartered Fintech startup, founded by a team of entrepreneurs with extensive experience in world-class financial services organizations. Our aspiration is to become India's largest and most inclusive Credit facilitator. CreditMantri aims to do this by creating a single extraordinarily rich source of credit relevant information, aggregating both traditional and non- traditional data sources.We have over 2 million users, work with 60+ lenders and have seen strong training. We are at an exciting phase of our proposition build out. Our product set caters to 2 stakeholders – consumers on one side and lenders on the other.
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