Customer Support Executive Jobs Opening in DBS MINTEK PRIVATE LIMITED at Pune
Job Description
Maintain excellent customer satisfaction and review support tickets for appropriate resolution. Provide customer support through phone and chat. Work with other departments to resolve customer issues in a timely manner. Serve as a point of contact for customer support and complaints.
More information about this Customer Support Executive Job
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- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com
- What are the salary requirements for this job?
- Ans: The salary range is between 10500 and 13500 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Pune.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
Education B.Com
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2483939
Job Category Tech Support
Locality Address
State Maharashtra
Country India
About Company
DBS MINTEK PRIVATE LIMITED
Jobs By Location
Pune
Kolkata
Ahmedabad
Mumbai
Chennai
Noida
Hyderabad
Gurgaon
Delhi
Bangalore
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