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Customer Support Executive Jobs Opening in DBS MINTEK PVT LTD at Baner, Pune

Customer Support Executive

DBS MINTEK PVT LTD
experience-icon 0 Years
salary-icon 10000 - 13000 Monthly
Apply Now

Posted: 22 Apr 24

Job Description

Customer support Executive
Qualification: HSC & above
Age:18-35 yrs
Languages Required: Marathi, Hindi, English
Domestic Voice Process
Skills Required: Basic Computer Knowledge Required,
Good Communication Skills
Shift timing: Day Shift 
Starting Shift is from (8am - 5pm ,9AM - 6PM, 10AM - 7PM, 11am - 8 pm, 12pm - 9pm)
Rotational Week off All the shifts
Location: Baner, Pune, Maharashtra 

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

  1. What are the job requirements to apply for this Customer Support Executive job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Support Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, 12th Pass (HSE)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 10000 and 13000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Pune.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Support Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Support Executive position?
    • Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2397314
Locality Address Baner
Country India

About Company

DBS MINTEK PVT LTD
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