Customer Support Executive Jobs Opening in Edukyu PVT LTD at Sector 15, Noida, Noida
Job Description
Company: EdukYu
Location: Noida / Hybrid
Job Type: Full-Time
EdukYu is looking for a Student Support CRM Executive whose main responsibility is to support all enrolled students throughout their course journey.
Along with student support, the role includes maintaining good relationships with students and helping in new learner connections through student recommendations (indirect referrals).
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Assist students with LMS login, classes, recordings, assignments, exam updates.
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Provide reminders for fees, academic activities, and important dates.
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Share university updates, notices, and guidelines.
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Coordinate with internal teams to resolve student issues quickly.
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Ensure smooth onboarding and ongoing academic support.
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Stay in regular touch with active students via call, WhatsApp, and email.
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Build strong rapport and trust with students.
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Take feedback and provide necessary support.
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Understand students’ professional/academic circle.
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Promote awareness of suitable programs among students' network.
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Share interested learner details with the admission team.
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Maintain monthly targets of student engagement and new connections.
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Good communication in Hindi (basic English preferred)
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Strong relationship-building ability
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Basic MS Office, email & CRM skills
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Friendly, patient, and student-centric approach
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Capable of handling multiple student queries
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12th Pass / Graduate
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Experience in CRM, support, or EdTech preferred (not mandatory)
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₹12,000 – ₹20,000 per month
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Incentives based on student engagement & new connections
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Supportive, stress-free work environment
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Full training provided
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Growth to Senior CRM / Team Leader
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of 06 Months to 2 year experience as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, M.Com, MA, BBA/BBM, MBA/PGDM
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
About Company
EdukYu is a fast-growing EdTech support and skill development organization dedicated to helping students and working professionals succeed in the digital learning ecosystem. We focus on delivering student support, smooth academic guidance, and quality service across online and distance education programs.
At EdukYu, we believe in learning while working. Our environment is stress-free, supportive, and growth-oriented, making it ideal for newcomers in the EdTech industry. We provide full training and continuous skill development so that every team member becomes confident and industry-ready.
What We Do-
Student support & assistance post-admission
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Help students with LMS, live classes, recordings, and assignments
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Fee tracking and academic coordination
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Collect feedback and ensure student satisfaction
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Reference engagement to connect new learners
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Stress-free and supportive work culture
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Full training for skill development
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Career growth opportunities in EdTech
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Friendly, team-oriented environment
To empower learners by offering simplified educational support and creating skilled talent for India’s EdTech ecosystem.
VisionTo become India’s most trusted EdTech support provider by building a skilled workforce and delivering exceptional student experiences.
Noida 
0.6 to 2 Years 
Salary not disclosed 
12th Pass (HSE) 
