Customer Support Executive Jobs Opening in Eon Infotech Limited at Industrial Area, Mohali

Customer Support Executive

Eon Infotech Limited

0 Years

8000 - 10000 Monthly

Expired

Posted: 14 Jan 25

Job Description

- Apprenticeship duration is of 6 months

- To support OPS team, especially in Field staff Bills verification, Field staff Attendance/ Tracking, field staff work Planning, ODI Sheet preparation, Fault follow up with customers etc. etc.

- To support the Billing & Receivable team in payment follow-ups.

- Handling activities required proactive monitoring such as 0 GPS, wrong DRS Direction etc. etc., overlooked faults- Customer complaint - Reports/data Analysis

- Troubleshoot and resolve customer issues in a timely manner.

- Monitor customer feedback and escalate issues as needed.

- Collaborate with cross-functional teams to address product and service issues.

- Maintain up-to-date knowledge of company products and services.

- Record and track customer interactions and resolutions in a CRM system.

- Provide customers with accurate information and guidance.

- Follow up with customers to ensure their issues are resolved.

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, MCA
What are the salary requirements for this job?
- Ans: The salary range is between 8000 and 10000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Apprenticeship in Mohali.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

Job Particulars

Role customer service tech support

Education BBA/BBM, BCA, BE/B.Tech(Computer Science & Engineering (CSE), Electrical & Electronics Engineering (EEE), Electronics & Communication Engineering(ECE), Computer Science and Engineering (Data Science), Mechanical Engineering (Automotive Engineering), Mechanical Engineering (Manufacturing Engineering), Mechanical Engineering (Electric Vehicles), Electronics and Computer Engineering, Electronics & Computer Engineering), MBA/PGDM(Operations Management), MCA

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeApprenticeship

Job Id2600044

Job Category MBA , BSc/BCA/BBM , Tech Support , Contingent

SkillsMicrosoft excel

Locality Address Industrial Area

State Punjab

Country India

About Company

Eon Infotech Limited is a technology company headquartered in the Northern Indian city of Chandigarh. Founded in 2000 by a team of first-generation entrepreneurs, it is today providing cutting-edge technology products in the domain of asset tracking systems and defence electronics to its clients.

At Eon Infotech Limited, we have just one raison d’etre – “to make our customer’s Vision Possible”. Putting ourselves in our customer’s shoes, we seek first to understand her needs, and then work closely with her to deliver technology solutions that satisfy those needs. This single-minded focus has helped us succeed in the marketplace consistently.

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