Customer Support Executive Jobs Opening in ESMSYS at Thaltej, Ahmedabad

Requirements:

• Should be ready to work on the voice process.
• Clarity of speech and thought is expected with basic computer knowledge.
• Should previously have sales domain experience.
• Ready for rotational shifts and rotational week offs.
• Immediate joiners are preferred.
• Must have good command and fluency in English.
  
  Job Description
• Answer incoming calls from customers with inquiries about product orders.
• Assist various departments in facilitating sales of all products in the company portfolio.
• Analyse customer issues and assist in resolving them within the required timeframe.
• Coordinate with customers and ensure appropriate questioning to identify issues.
• Manage all customer inquiries and summarize them to present to management.
• Administer and prioritize customer tasks and ensure the achievement of all deadlines within the required timeframe.
• Maintain the accuracy of all data and verify the same for all customer services.
• Proven customer service and support experience
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Excellent communication and presentation skills.
• Manage time effectively.

1. What are the job requirements to apply for this Customer Support Executive job position?
   
   • Ans: A candidate must have a minimum of 1 to 1.5 year experience as an Customer Support Executive


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: B.Com
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 17000 and 22000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Ahmedabad.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Customer Support Executive is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Customer Support Executive position?
   
   • Ans: There are immediate 10 job openings for Customer Support Executive in our Organisation.