Customer Support Executive Jobs Opening in Finsall resources Pvt Ltd at HSR, Bangalore

Customer Support Executive

Finsall resources Pvt Ltd

0.6 to 3 Years

20000 - 25000 Monthly

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Posted: 03 Sep 25

Job Description

We are looking for an experienced Customer Support Executive with excellent

communication skills in Hindi, fluent English, and any two South Indian languages. The

ideal candidate should be experienced in handling customer support tickets, manage

escalation calls, and ensure prompt resolution of issues to maintain customer satisfaction.

Key Responsibilities

 Handle incoming customer queries via calls, emails, and ticketing systems.

 Manage and resolve customer support tickets within TAT.

 Handle escalation calls with professionalism and ensure quick resolution.

 Maintain accurate records of customer interactions and follow-up actions.

 Coordinate with internal teams to address customer concerns effectively.

 Identify recurring issues and escalate to management for process improvement.

 Provide excellent customer service to enhance client satisfaction and loyalty.

Required Skills & Qualifications

 Strong verbal and written communication skills.

 Ability to manage multiple tickets and tasks efficiently.

 Good problem-solving skills and attention to detail.

 Familiarity with ticketing tools (e.g., Freshdesk, Zendesk, Jira) is an advantage.

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of 06 Months to 3 year experience as an Customer Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), 12th Pass (HSE), Other Course
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.