Customer Support Executive Job in Grassroots Solutions and Services Pvt Ltd at Old Madras Road, Bangalore

Job description:
We are hiring enthusiastic candidate for the role as a Customer Support, you will assist customers, handle queries, and provide support in multiple languages to ensure a smooth customer experience.

Key Responsibilities:
Handle customer queries via phone.
Resolve basic customer issues or escalate when required
Communicate clearly and politely with customers
Maintain records of customer interactions
Follow company processes and guidelines

Eligibility Criteria:
Minimum qualification: 12th Pass
Experience: Freshers or 6–12 months experience in customer support
Basic computer knowledge

Language Requirements:
1. Tamil
2. Telugu
3. Hindi
4. English (basic understanding required)

Required Skills:

• Good communication skills
• Positive attitude and willingness to learn
• Patience and problem-solving ability
• Team player

Job Details:
Location: Gopalan Signature Mall, Benniganahalli
Job Type: Full-time
Shift: Rotational shifts
Week Off: Rotational week off
Training: Provided

Benefits:

Training provided for freshers

Growth opportunities

Friendly work environment

Referral Bonus

How to Apply:
Interested candidates can send their resume to:
Job Types: Full-time, Fresher

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

1. What are the job requirements to apply for this Customer Support Executive job position?
   
   • Ans: A candidate must have a minimum of fresher as an Customer Support Executive


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, 12th Pass (HSE), BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, BFT, BMS, Other Graduate
   
   
3. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
4. This Customer Support Executive is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
5. How many job vacancies are opening for the Customer Support Executive position?
   
   • Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.