Customer Support Executive Jobs Opening in Hemens Business Solution at Prahlad Nagar, Ahmedabad
Customer Support Executive
Hemens Business Solution
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Posted: 11 Mar 25
Job Description
Duties:
- Respond to customer inquiries via email and chat.
- Provide pricing to the customer.
- Assist clients with concerns and problems.
- Assure a smooth customer experience from start to end.
Job Overview:
We are looking for a Customer Support Executive to handle customer inquiries, resolve issues, and provide excellent service across multiple channels such as phone, email, and chat. The ideal candidate should have strong communication skills, problem-solving abilities, and a customer-first mindset.
Key Responsibilities:
- Respond to customer inquiries via calls, emails, and chat in a professional manner.
- Resolve customer complaints, technical issues, and service requests efficiently.
- Maintain detailed records of customer interactions and feedback in CRM systems.
- Provide accurate information about products, services, pricing, and company policies.
- Assist customers with order tracking, account management, and troubleshooting.
- Escalate complex issues to relevant departments for resolution.
- Ensure high levels of customer satisfaction and retention.
- Stay updated on company policies, product updates, and industry trends.
Skills and Qualifications:
- Bachelor’s degree in any field (preferred but not mandatory).
- Strong verbal and written communication skills.
- Ability to handle high-pressure situations and difficult customers.
- Proficiency in MS Office, CRM software, and support tools.
- Multilingual abilities (preferred but not required).
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 13000 and 18000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Ahmedabad.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
Education BA, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2634706
Job Category Walkin , Tech Support
Locality Address Prahlad Nagar
State Gujarat
Country India
About Company
We are a top customer service outsourcing company, providing customer service solutions to small and medium-sized businesses. We provide a wide range of services, including (but not limited to) call center outsourcing, BPO services, back-office services, RPO services, lead generation services, and Healthcare BPO services. We offer diverse BPO services, including technical support, sales support, and customer care. We have a proven track record of providing excellent BPO services and are well-versed in all the trends, practices, and best practices. We deliver high-quality services at reasonable pricing with excellent client service and a good commitment to quality
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