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Customer Support Executive Jobs Opening in Hirewiz at Aminijikarai, Egmore, Koyambedu, Chennai

Customer Support Executive

Hirewiz
experience-icon 0 Years
salary-icon 18000 - 30000 Monthly
qualification-icon BA
Apply Now

Posted: 02 May 24

Job Description

Role : Customer Support Executive                                                                                          Work Timings : 09.30AM - 06.30PM (6 days of work) Fixed Sunday off..                              Salary : As Per your current ctc                                                                                                Location : Nungambakkam 

Job Description :  
  • Having good communication skills in English and Hindi
  • Excellent verbal  communication skills
  • Excellent analytical and problem-solving skills. 
  • Bachelor’s, preferably
  • Thrive in a fast-paced ambiguous work environment.
  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

  1. What are the job requirements to apply for this Customer Support Executive job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Support Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: BA

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 18000 and 30000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Chennai.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Support Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Support Executive position?
    • Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

Job Particulars

Education BA
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2417012
Job Category Tech Support
Locality Address Aminijikarai , Egmore , Koyambedu , Nungambakkam , Royapettah
Country India

About Company

Hirewiz
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