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Customer Support Executive Jobs Opening in HSR IT SOLUTIONS PRIVATE LIMITED at Attibele, Bommanahalli, BTM, Bangalore

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Customer Support Executive

HSR IT SOLUTIONS PRIVATE LIMITED
experience-icon 1 to 3 Years
salary-icon 20000 - 30000 Monthly
qualification-icon BBA/BBM, BCA, BE/B.Tech(Information Science/Technology (IS/IT)), BSc(Computer Science)
Expired

Posted: 19 Oct 22

Job Description


Job Description:
  • Answering customer inquiries and listen to their problems/asks
  • Troubleshooting customer reported problems – Remote support 
  • Identifying root causes for the problems and taking corrective and preventive steps.
  • Installation of  software.
  • Providing training to the customer on software and solutions.
  • Product demonstration to customers.
  • Generating problem reports, logging issues, escalation of critical issues.

 

Required Skills:

  • Good reasoning and analytical skills
  • Good listening skills
Experience:
  • Experience in providing support functions for IT apps implementation / roll-out etc.  (L1 support, training support , hand-holding support, basic MIS reports preparation, roll-out support etc.)
  • Any exposure to retail industry / Consumer Products Manufacturing Industry is desirable (not mandatory)

  • More information about this Customer Support Executive Job

    Please go through the below FAQs to get all answers related to the given Customer Support Executive job

    1. What are the job requirements to apply for this Customer Support Executive job position?
      • Ans: A candidate must have a minimum of 1 to 3 year experience as an Customer Support Executive

    2. What is the qualification for this job?
      • Ans: The candidate can be a Graduate from any of the following: BBA/BBM, BCA, BE/B.Tech, BSc

    3. What are the salary requirements for this job?
      • Ans: The salary range is between 20000 and 30000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Bangalore.

    4. What is the hiring Process of this job?
      • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

    5. This Customer Support Executive is a work from home job?
      • Ans: No ,its not a Work from Home Job.

    6. How many job vacancies are opening for the Customer Support Executive position?
      • Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

    Job Particulars

    Education BBA/BBM, BCA, BE/B.Tech(Information Science/Technology (IS/IT)), BSc(Computer Science)
    Who can apply Experienced (1 to 3 Years)
    Hiring Process Face to Face Interview, Telephonic Interview
    Employment TypeFull Time
    Job Id1602202
    SkillsTech Support
    Locality Address Attibele, Bommanahalli, BTM , Electronic City , HSR
    Country India

    About Company

    HSR IT SOLUTIONS PRIVATE LIMITED
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