Customer Support Executive

IGen infoTech

0 Years

12000 - 40000 Monthly

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Posted: 20 Mar 24

Job Description

Cold calling - The contact numbers will be given (Outbound calls)

Pitch in about the product and platform (Training will be given)

Generate Leads and convert them to sales

Make it a Sale to get more incentives in return

Talk time - 3 to 4 hours
Company will provide Computer, Mobile & SIM

Responsibilities:

Make outbound calls to existing or potential customers.

Address customer inquiries and provide information about products or services.

Resolve customer issues or complaints in a professional and timely manner.

Upsell or cross-sell products or services to increase sales revenue.

Keep accurate records of all customer interactions and update the customer database.

Follow up with customers to ensure satisfaction and encourage repeat business.

Provide feedback to the customer service team regarding customer concerns or trends.

Adhere to company policies and procedures during customer interactions.

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 40000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Chennai.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.