Customer Support Executive Jobs Opening in ILAHiring Technologies at Nagpur-Others, Nagpur

Customer Support Executive
Job Description
Location - MIHAN, Nagpur
Salary - 12k to 17k per month
Rotational Shifts
Both way Cab facility available
Qualification - 12th pass and above
Note - (Only Walkin Interviews Available)
Roles and Responsibilities
1.Provide exceptional service via voice calls, promptly addressing inquiries and issues.
2. Manage high volumes of calls with professionalism and efficiency.
3. Troubleshoot and resolve issues quickly, following procedures and escalating when needed.
4. Ensure clear, empathetic communication, making customers feel supported.
5.Continuously improve retention processes based on feedback and performance data. (As required)
6.Achieve and exceed sales targets through effective communication and persuasion. (As required)
Interested Candidates can send their resume to us with subject title as 'CSE Nagpur'
Required Skills and Qualifications:
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Excellent verbal and written communication skills.
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Strong listening skills and the ability to empathize with customers.
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Ability to multitask and manage time effectively in a fast-paced environment.
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Proficient in using computers, CRM software, and other relevant tools.
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Problem-solving mindset with a proactive approach to customer service.
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Attention to detail and organizational skills.
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Ability to remain calm and professional in challenging situations.
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Team player with a collaborative attitude.
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.