Customer Support Executive Jobs Opening in Imarque Solutions Pvt Ltd at Hosur
Customer Support Executive
Job Description
Immediate Opening for Customer Support Executive with Telugu communication skills
Graduate/ Diploma --- Fresher/ Experienced
Good typing skills & computer knowledge
Shift time : 9.30 to 6.30 Pm
Job Location : Hosur
Key Responsibilities:
1. Customer Interaction and Query Handling:
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Answer incoming customer calls, emails, or chat messages professionally and efficiently.
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Listen actively to customer concerns and provide appropriate solutions or information.
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Handle inquiries related to products, services, billing, account information, orders, or technical issues.
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Follow up with customers to ensure issues are resolved to their satisfaction.
2. Complaint Resolution:
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Identify the root cause of problems and offer accurate solutions.
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Escalate unresolved issues to the relevant internal teams or supervisors as needed.
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Maintain a calm and positive attitude, even when handling difficult or irate customers.
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Record all customer interactions and resolutions accurately in the system.
3. Documentation and Reporting:
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Log every interaction in the CRM or ticketing system with detailed notes.
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Keep records of customer feedback, issues reported, and action taken.
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Generate basic daily reports on support tickets handled and closed.
4. Product and Process Knowledge:
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Develop a deep understanding of the company’s products or services.
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Stay updated with changes in policies, features, pricing, or procedures.
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Participate in training sessions and knowledge-sharing activities.
5. Team Collaboration:
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Coordinate with sales, technical, and billing departments to resolve complex issues.
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Share common customer feedback and suggestions with internal teams for improvement.
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Support colleagues during high-volume hours or during team absences.
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 11000 and 15000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Hosur.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
About Company
Hosur 
Freshers 
Salary not disclosed 
B.Com, BBA/BBM, BSc
Hosur
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hosur
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hosur
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hosur
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hosur
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hosur
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hosur
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hosur
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hosur
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hosur
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hosur
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hosur
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hosur
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hosur
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hosur
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hosur
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hosur
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hosur
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Hosur
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc 
