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Customer Support Executive Jobs Opening in Imarque Solutions Pvt Ltd at Teynampet, Chennai

Customer Support Executive

Spark Pro
experience-icon 0 Years
salary-icon 13000 - 15000 Monthly
qualification-icon Diploma, BA, 12th Pass (HSE)
location-icon Chennai
Expired
Posted: 18 Nov 24
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Job Description

Required Candidate profile: Candidate with call center experience preferable but Freshers can also apply. Candidate must have good command in Tamil/Telugu/Kannada /Hindi & English. Handling calls/queries/ requests pertaining to product and service for inbound/Outbound calls effectively. Immediate joiners are preferred.

 

  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

 


More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

  1. What are the job requirements to apply for this Customer Support Executive job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Support Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 13000 and 15000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Chennai.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Support Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Support Executive position?
    • Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

Job Particulars

Role customer service tech support
Education Diploma, BA, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2562958
Job Category Diploma , Tech Support
Locality Address Teynampet
State Tamil Nadu
Country India

About Company

Spark Pro, your versatile service partner delivering tailored solutions for both businesses and individual consumers. With a focus on excellence, we offer a wide range of services spanning industries. Our dedicated team is committed to exceeding expectations, ensuring success for every client, whether B2B or B2C.
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