Customer Support Executive Jobs Opening in Info HR Solutions at Sanjay Nagar, Bangalore
Customer Support Executive
Info HR Solutions
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Posted: 11 Apr 24
Job Description
Role : Customer Support Executive
Languages : Tamil, Telugu, Malayalam, Kannada, Hindi +English (Proficient)
Qualifications and Skills
• Good communication skills in English and regional languages (Tamil, Telugu, Malayalam, Kannada, Hindi)
• Problem-solving and decision-making abilities
• Ability to multitask and work under pressure
• Good organizational and time management skills
• Customer-oriented mindset and a passion for delivering exceptional service.
Roles and Responsibilities
• Provide prompt and efficient customer support via phone, email, and chat
• Assist customers with product or service-related inquiries and issues
• Identify and escalate priority issues to the appropriate team members
• Maintain accurate and up-to-date customer records
• Ensure customer satisfaction by resolving problems in a timely and professional manner
• Collaborate with cross-functional teams to improve customer support processes
• Stay updated on product knowledge and company policies
• Manage and resolve customer complaints or conflicts.
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
Languages : Tamil, Telugu, Malayalam, Kannada, Hindi +English (Proficient)
Qualifications and Skills
• Good communication skills in English and regional languages (Tamil, Telugu, Malayalam, Kannada, Hindi)
• Problem-solving and decision-making abilities
• Ability to multitask and work under pressure
• Good organizational and time management skills
• Customer-oriented mindset and a passion for delivering exceptional service.
Roles and Responsibilities
• Provide prompt and efficient customer support via phone, email, and chat
• Assist customers with product or service-related inquiries and issues
• Identify and escalate priority issues to the appropriate team members
• Maintain accurate and up-to-date customer records
• Ensure customer satisfaction by resolving problems in a timely and professional manner
• Collaborate with cross-functional teams to improve customer support processes
• Stay updated on product knowledge and company policies
• Manage and resolve customer complaints or conflicts.
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 19000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2373275
Job Category Tech Support
Locality Address Sanjay Nagar
State Karnataka
Country India
About Company
Info HR Solutions
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